Engineering & Distribution

Systems Integration

Assistant Technical Support Engineer
Location: Toa Payoh / Security and Sensors Division
Posting Date: 7 Feb 2024

The Job

This person is responsible to provide technical support in carrying out preventive and corrective maintenance work on CCTV cameras and backend systems. Attend to service requests from customers promptly and professionally. Act as single point of contact for all customer enquiries. Liaise with relevant parties and users on the repairs and adjustments of cameras. Carry out on-site equipment installation, testing and commissioning as required. Liaise with principals or suppliers for spare parts. Work with principals, suppliers, system engineers to resolve technical issues. Conduct product demonstration to customers..

Requirements 

• Minimum Higher NITEC in Security Systems Integration or a Diploma in Electrical, Electronics and Computer Engineering
• Minimum 2 years work experience in a similar capacity
• Strong commitment to meeting customer’s SLA
• Will be scheduled for on-call support rotation
• 1 year contract renewable

Backend Office System Operator
Location: Toa Payoh / Security & Sensor Division
Posting Date: 7 Feb 2024

The Job

You will be required to scan, note down and verify any parking infringements from CCTV monitors. Consolidate all traffic infringements and submit report to customers. Attend to enquiries regarding verification of traffic infringements and other related services. Report faulty cameras or breakdowns. Coordinate with Technical Support team on camera repairs and adjustments. Resolve all in scope enquires and take appropriate escalation actions when required.

Requirements 

• Minimum O Level or equivalent
• Basic computer skills required
• Able to converse well with customers on enquiries
• Good team player and able to work independently
• 1 year contract subject to renewal

Product Executive
Location: Toa Payoh / Sales
Posting Date: 7 Feb 2024

The Job

This role pursues sales and profit targets for the Company’s products and follows up on pre- and post- sales activities requested by customers.
Revenue and Cost Management

Promote company’s products and services to building contractors, specialist contractors and building materials dealers to achieve sales and profit targets
Provide technical support and advice to customers and contractors
Liaise with respective managers to gather product information, product pricing and inventory levels for the preparation of quotations
Prepare product costings, pricings, quotations, and tenders

Requirements 

• Minimum Diploma in Mechanical / Civil Engineering or its equivalent
• Minimum 3 years of sales experience preferably with building / technical product knowledge

Distribution